Domestic Shipping Fees

Please note that shipping fees may be adjusted in consultation with our delivery partners.

Regular Temperature Shipping

• Chugoku: ¥1,100

• Chubu: ¥990

• Kyushu: ¥1,320

• Shinetsu: ¥990

• Hokkaido: ¥1,320

• Hokuriku: ¥990

• Shikoku: ¥1,100

• Tohoku: ¥990

• Okinawa: ¥1,870

• Kanto: ¥880

• Kansai: ¥1,100

Refrigerated / Frozen (Cool) Shipping

• Chugoku: ¥1,450

• Chubu: ¥1,340

• Kyushu: ¥1,670

• Shinetsu: ¥1,340

• Hokkaido: ¥1,670

• Hokuriku: ¥1,340

• Shikoku: ¥1,450

• Tohoku: ¥1,340

• Okinawa: ¥2,090

• Kanto: ¥1,230

• Kansai: ¥1,450

Free Shipping

Shipping is free for orders totaling ¥10,000 or more.
For Okinawa and remote islands, an additional adjustment fee of ¥660 (regular / cool) will be applied.

Shipping & Delivery

Orders are normally shipped within 3 business days after payment is confirmed.
Depending on order volume, shipping may take up to 7 business days.
Please note that additional time may be required if items are temporarily out of stock.

Combined Shipping

Whenever possible, items in the same order will be combined into a single shipment.

Please note that due to combined shipping, items normally stored at room temperature may arrive in a frozen state. This does not affect product quality.
After receiving your items, please thaw them in the refrigerator before consuming.

Free Shipping Eligibility

If your order total exceeds ¥10,000, shipping will be free.

At checkout, please select “Free Shipping” from the “Shipping Method” dropdown and ensure the final total reflects free shipping before completing payment.

“Cool Delivery” Option

Even items normally shipped at room temperature can be sent by refrigerated delivery if you add the “For Miso (Refrigerated)” option to your cart (available on the “Miso” and “Other Products” pages).
Please add one per order.

If your order includes cool-delivery items, all products will be shipped together by refrigerated or frozen delivery.
After arrival, please thaw in the refrigerator before eating.

Shipping Craft Miso

Our miso contains no added alcohol.

At room temperature, microorganisms and enzymes become active.
While we ship the miso at an ideal stage of fermentation and aging, it will continue to mature during storage at room temperature or in a household refrigerator.

You may enjoy the natural flavor changes from ongoing fermentation, but if you prefer to maintain the current taste, we recommend storing it in the freezer.

Notes Section (Order Requests)

If you would like to request delivery date/time, gift wrapping (noshi), or have any other requests, please write them in the Notes section at checkout.

Delivery Date and Time

For date and time requests, please indicate:

• Preferred delivery date

• Preferred delivery time slot:

  1. 8:00–12:00

  2. 14:00–16:00

  3. 16:00–18:00

  4. 18:00–20:00

  5. 19:00–21:00

Gift Wrapping (Noshi) — Free

We can prepare the following noshi options:

1. New Year’s Gift (御年賀)

2. Summer Gift (御中元)

3. Year-End Gift (御歳暮)

4. Token of Appreciation (粗品)

5. Thank You (御礼)

6. Celebration / Return Gift (内祝)

7. Other (Please specify the desired wording.)