Terms of service

Terms of Use

These Terms of Use (hereinafter, “these Terms”) set forth the conditions for using the services (hereinafter, “the Service”) provided on this website by Aogen Miso Co., Ltd. (hereinafter, “the Company”).
All registered users (hereinafter, “Users”) shall use the Service in accordance with these Terms.


Article 1 (Application)

  1. These Terms apply to all relationships related to the use of the Service between Users and the Company.

  2. In addition to these Terms, the Company may establish various rules and guidelines regarding use of the Service (hereinafter, “Individual Provisions”). Regardless of their name, such Individual Provisions constitute a part of these Terms.

  3. If a provision of these Terms conflicts with an Individual Provision, the Individual Provision shall prevail unless otherwise specified.


Article 2 (User Registration)

User registration is completed when an applicant agrees to these Terms, applies for registration in the manner specified by the Company, and the Company approves the application.

The Company may refuse registration without any obligation to disclose the reason if it determines that:

  1. The applicant has submitted false information.

  2. The applicant has previously violated these Terms.

  3. The Company otherwise deems the registration inappropriate.


Article 3 (Management of User ID and Password)

  1. Users shall manage their User IDs and passwords at their own responsibility. User IDs and passwords may not be transferred, lent, or shared with third parties.

  2. When a login is performed using a matching User ID and password, the Company will regard it as use by the registered User.

  3. The Company assumes no responsibility for damages arising from the use of a User ID or password by a third party, unless caused by the Company’s willful misconduct or gross negligence.


Article 4 (Fees and Payment Methods)

  1. Users shall pay the usage fees for any paid services as specified separately by the Company on the website, using the payment methods designated by the Company.

  2. If a User delays payment, the User shall pay a late fee of 14.6% per annum.


Article 5 (Prohibited Acts)

Users must not engage in the following acts when using the Service:

  1. Acts that violate laws or public order and morals

  2. Criminal acts or conduct related to criminal acts

  3. Infringement of copyrights, trademarks, or other intellectual property rights related to the Service

  4. Actions that damage or interfere with the servers or network functions of the Company, other users, or third parties

  5. Commercial use of information obtained through the Service

  6. Actions that may interfere with the operation of the Service

  7. Unauthorized access or attempts to gain unauthorized access

  8. Collection or accumulation of personal information of other users

  9. Use of the Service for fraudulent purposes

  10. Actions causing disadvantage, damage, or discomfort to other users or third parties

  11. Impersonation of another user

  12. Advertising, solicitation, or promotional activities not permitted by the Company

  13. Actions intended to meet unacquainted individuals of the opposite sex

  14. Providing benefits directly or indirectly to anti-social forces in connection with the Service

  15. Any other actions deemed inappropriate by the Company


Article 6 (Suspension of Service Provision)

The Company may suspend or interrupt all or part of the Service without prior notice if:

  1. The Service becomes difficult to provide due to force majeure such as earthquakes, lightning, fire, power outages, or natural disasters

  2. Computers or communication lines are stopped due to an accident

  3. The Company otherwise determines that service provision is difficult

The Company assumes no responsibility for any disadvantage or damage incurred by Users or third parties due to such suspension or interruption.


Article 7 (Usage Restrictions and Deregistration)

The Company may restrict use of all or part of the Service or delete a User’s registration without prior notice if the User:

  1. Violates any provision of these Terms

  2. Is found to have registered with false information

  3. Fails to fulfill payment obligations

  4. Fails to respond to communications from the Company for a certain period

  5. Does not use the Service for a certain period

  6. Is deemed inappropriate for continued use of the Service

The Company assumes no responsibility for damages incurred due to these actions.


Article 8 (Withdrawal)

Users may withdraw from the Service by following the withdrawal procedures prescribed by the Company.


Article 9 (Disclaimer and Warranty Exclusion)

The Company makes no explicit or implicit warranties that the Service is free from defects (including but not limited to issues of safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, security, errors, bugs, or infringement of rights).

Except in cases of willful misconduct or gross negligence by the Company, the Company assumes no liability for any damages incurred by Users related to the Service.
However, if the contract between the User and the Company (including these Terms) constitutes a consumer contract under Japanese law, this disclaimer does not apply.

Even in such cases, the Company shall not be liable for damages arising from special circumstances (including cases where the Company or User foresaw or could have foreseen such damages). The Company’s liability is limited to the amount of usage fees received from the User in the month in which the damage occurred.

The Company assumes no responsibility for any transactions, communications, or disputes between Users or between Users and third parties.


Article 10 (Changes to the Service)

The Company may change, add, or discontinue all or part of the Service without prior approval from Users.


Article 11 (Amendments to These Terms)

The Company may amend these Terms at any time when deemed necessary.
When amendments are made, the Company shall notify Users by posting the revised Terms and their effective date on the Company’s website or by other appropriate means.

If a User does not agree to the amended Terms, the User must discontinue use of the Service or withdraw. Continued use after the amendments take effect constitutes acceptance of the revised Terms.


Article 12 (Handling of Personal Information)

Personal information obtained through the Service will be handled appropriately in accordance with the Company’s Privacy Policy.


Article 13 (Notifications and Communication)

Notifications and communications between Users and the Company shall be conducted in the manner specified by the Company. Unless Users submit a change request in the designated manner, the Company will regard the registered contact information as valid, and notices shall be deemed to have been delivered at the time they are sent.


Article 14 (Assignment of Rights and Obligations)

Users may not assign or pledge their contractual position or any rights or obligations under these Terms to third parties without prior written consent from the Company.


Article 15 (Governing Law and Jurisdiction)

These Terms shall be governed by the laws of Japan.
Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company’s head office.


Effective Date: May 13, 2022