Legal notice

Notation based on Specified Commercial Transactions Law


Company name: Aogen Miso Co. Ltd.


Name of Business Owner: Takanobu Aoki


Address: 1-4-32 Asahi Utsunomiya Tochigi, 320-0818, Japan

Phone: +81-28-633-3333

E-mail address:


Opening hours: Weekdays 9:00 ~ 17:45

Closed Days: 2nd and 3rd Saturdays of the month, Sundays, and Public Holidays (Golden Week, New Year Holiday )

Shipping will be handled during business hours on weekdays.



The price will be the amount displayed (displayed price / consumption tax included).


Payment Method:

Payment by credit card is accepted.


Payment Time:

Payment will be confirmed when the product order is confirmed.

We usually deliver the products within 3 business days after confirming payment of your order. We appreciate your understanding that it may take up to 7 business days for delivery depending on the amount of orders.

※We appreciate your understanding that it may take longer time for delivery due to product shortages.


About Product Returns:

If you wish to return or exchange purchased item(s), please contact us within 3 days after delivery.

If delivered item(s) is different or defective, we will exchange or refund the item(s) by covering the postage fee.

In case of return of purchased item(s) due to customer's preference, the customer is responsible for covering for postage fee.

Please note that we do not accept returns or exchanges of products that have already been used, have passed more than 4 days after delivery, damaged, or made unclean by the customers themselves.